White Mountain Backpacks Logo Established in 1988 we are the only distributors of White Mountain™ backpacks, please BEWARE of IMITATIONS

Showroom Open: Wednesday AND Saturday 10.00am to 6.00pm

Backpack FITTING Experts - For your back's sake read more about custom backpack fitting

Overseas freight reduced by up to 40% and orders of over 2kg sent International Express Post (EPI) at no extra cost.
FREE delivery within Australia - Read more about our free and discounted freight charges

PRESTON Factory Direct Showroom only Open WEDNESDAY and SATURDAY 10 AM to 6 PM - Online orders are sent promptly each day
White Mountain Home > Freight Charges

Freight Icon Freight Charges

Freight Directory (Australia Post)

All orders sent the day the order received or at the very lawww. the next day, excluding Public Holidays when all postal facilities are closed. Please remember to contact us if your order is urgent. All freight sent Australia Post and all freight charges are automatically calculated and displayed within the Shopping Cart prior to payment and finalizing your order. Simply select the items required, add these to your shopping cart, and review your freight charges prior to finalising your selected order. Your choice is then to submit and accept your order, or cancel the ordering process without incurring any charges.

Freight Method & Conditions

Australian Orders
  • A GST of 10% is in addition to website prices and added to your Shopping Cart total.
  • FREE DELIVERY in Australia.
  • Delivery is approximately 2 to 4 working days between metropolitan areas of major cities.

Please note that while Australia Post provides a reliable service, delivery delays can occur for a variety of reasons. If you are experiencing a longer than usual delay, please first enquire about your missing package at your local post office. White Mountain™ cannot investigate missing orders until 10 business days after dispatch as per Australia Post guidelines. If your package has still not arrived at this time, please contact our support staff who will help to resolve the issue.

International Orders
  • NO Australian GST applies on product or postage.
  • Overseas Orders have SUBSIDISED Freight Charges of up to 40%.
  • SUBSIDISED Freight Charges added automatically to your Shopping Cart total.
  • SUBSIDISED Freight Charges includes a FREE UPGRADE to EXPRESS POST INTERNATIONAL for all orders over 2kg.

All International orders of LESS THAN 2kg we send AIR MAIL and all orders of MORE THAN 2kg we offer a FREE UPGRADE and send EXPRESS POST INTERNATIONAL (EPI) unless you choose to use EXPRESS COURIER INTERNATIONAL (ECI). This reduces the freight costs for our customers and tracking is available on all EPI & ECI at Australia Post Track. However, no tracking facilities are available for standard AIR MAIL.

White Mountain™ offer SUBSIDISED Freight Charges for all international orders which are up to 40% less than prices quoted by our chosen carrier Australia Post

Estimated International Delivery Time quoted by Australia Post is as follows;

  • Air Mail
    Standard for all orders of LESS THAN 2kg (Approximately 3 to 10 working days)
    - Tracking NOT Available
  • Express Post International
    FREE UPGRADE for all orders of MORE than 2kg (Approximately 3 to 7 working days between metropolitan areas of major cities)
    - Tracking Available
  • Express Courier International
    (Approximately 2 to 4 working days between metropolitan areas of major cities)
    - Tracking Available

Warning, the delivery time quoted by Australia Post for international deliveries does not include destination custom clearance delays, which in some cases can be up to 7 days, even with express courier packages.

Country specific information is available at Australia Post International Post Guide

Freight Calculation

For added simplicity in calculating your freight cost and currency conversion, please contact us state the item or items required, the delivery address and your return e-mail address.


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White Mountain Backpacks, travel packs, hike packs, daypacks, manufacturer, retailer, fitting specialists, anatomically correct quality backpacks at the lowest prices. We specialise in FREE custom fitting of internal frame travel packs, hike packs, and daypacks; including backpacks of any brand purchased from other suppliers. To correctly customise online orders, all we need is your Torso Length. We offer premium quality, anatomically correct, high functioning backpacks at extraordinarily low prices when compared to any high quality competitor product. You also have the security and peace of mind dealing with one of the world's premium manufacturers of backpacks with exceptional performance, fit, comfort, and quality.