Freight Directory (Australia Post)
All orders sent the day the order received or at the very lawww. the next day, excluding Public Holidays when all postal facilities are closed. Please remember to contact us if your order is urgent. All freight sent Australia Post and all freight charges are automatically calculated and displayed within the Shopping Cart prior to payment and finalizing your order. Simply select the items required, add these to your shopping cart, and review your freight charges prior to finalising
your selected order. Your choice is then to submit and accept your order, or cancel the ordering process without incurring any charges.
Freight Method & Conditions
- A GST of 10% is in addition to website prices and added to your Shopping Cart total.
- FREE DELIVERY in Australia.
- Delivery is approximately 2 to 4 working days between metropolitan areas of major cities.
Please note that while Australia Post provides a reliable service, delivery delays can occur for a variety of reasons. If you are experiencing a longer than usual delay, please first enquire about your missing package at your local post office. White Mountain™ cannot investigate missing orders until 10 business days after dispatch as per Australia Post guidelines. If your package has still not arrived at this time, please contact our support staff who will
help to resolve the issue.
- NO Australian GST applies on product or postage.
- FREE UPGRADE to EXPRESS POST INTERNATIONAL for all orders over 2kg.
All International orders of LESS THAN 2kg we send AIR MAIL and all orders of MORE THAN 2kg we offer a FREE UPGRADE and send EXPRESS POST INTERNATIONAL (EPI) unless you choose to use EXPRESS COURIER INTERNATIONAL (ECI). Tracking is available on all EPI & ECI postage at Australia Post Track. However, no tracking facilities are available
for standard AIR MAIL.
Estimated International Delivery Time quoted by Australia Post is as follows;
Standard for all orders of LESS THAN 2kg (Approximately 3 to 10 working days)
- Tracking NOT Available
Express Post International
FREE UPGRADE for all orders of MORE than 2kg (Approximately 3 to 7 working days between metropolitan areas of major cities)
- Tracking Available
Express Courier International
(Approximately 2 to 4 working days between metropolitan areas of major cities)
- Tracking Available
Warning, the delivery time quoted by Australia Post for international deliveries does not include destination custom clearance delays, which in some cases can be up to 7 days or more in some countries, even with International Express Post and Express Courier International packages.
Country specific information is available at Australia Post International Post Guide
For added simplicity in calculating your freight cost and currency conversion, please contact us state the item or items required, the delivery address and your return e-mail address.